Michele

Joel

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Joel: Hey, Michele.

Michele: Hi.

Joel: You don't look very happy. What happened?

Michele: Oh, well, I'm a little bit frustrated.

Joel: Why?

Michele: Well, I went to the bank today and I couldn't communicate well because my Japanese wasn't good enough and the bank teller didn't speak English.

Joel: What were you trying to do?

Michele: Well, I've ordered a ticket to go to Australia and I have to send the money to the travel agency and they only accept one form of payment. They want me to send a bank transfer.

Joel: OK.

Michele: So, I have a post office account and I can't do it through the post office, so I went to the bank and I started to explain that I want to send.... do a bank transfer.

Joel: Right.

Michele: And because I'm a foreigner, I think she thought I wanted to send money abroad and she was saying, "Oh, I'm sorry, you can't do that here" but I had to explain, "No, no. I just want to send it within Japan," but I don't know, because I don't have an account at that bank there was some sort of problem and she wanted me to fill out a form and I didn't really understand it.

Joel: Right, and then the form is in Japanese.

Michele: Yes, so now I have the form. I guess I'll have to go find a friend to help me with...

Joel: You never solved the problem.

Michele: No, no. I just took the form and said, "OK, I'll take it and come back."

Joel: How long were you there?

Michele: Not too long, maybe five or ten minutes. There weren't many people in the bank but I still felt like, oh, I'm taking up too much time here or something.

Joel: So, you just gave up and...

Michele: Yes.

Joel: Well, I'll have to take you over to my landlord here. This Japanese woman is really nice and she'll... I'm sure she'll help you fill out the form.

Michele: Oh, really.

Joel: And take care of you. Yeah.

Michele: Oh, that's great.